The gamification of assistance (aka How to boast about your Help)
Gamification is the integration of game dynamics into any medium such as a Web site, Help file or community, in order to drive a positive response, participation and engagement from a target audience....
View ArticleWe’re speaking at UA Europe 2011
We’ve been invited to speak at UA Europe 2011, which is being held in Brighton on 16th-17th June. Ellis Pratt will be speaking on: You win! Getting users to RTFM using techniques from games. It’s...
View ArticleGamification of User Assistance –“RPG Maker for teens”
The latest addition to our bookshelf is RPG Maker for teens, which was released in the UK last week. “RPG Maker for teens shows teens and other beginners how to make fun, fantasy role-playing games...
View ArticleApplying gamification to User Assistance – Highlights from UAEurope presentation
Here is an edited version of our presentation at UAEurope 2011, “You win – applying games theories to User Assistance”. It covers how Technical Authors can use gamification theories in user...
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